PRIVACY POLICY

Collection of Personal Data and Consent to the Same

We may collect personal data (names, email addresses, residential/commercial addresses, phone numbers, date of birth, job details, etc.) from you on this website when you provide the same to us on this website to request for our services or when you use/view this website. By providing us with your personal data when you access or view the website or request for or use the services on the website, you consent to and agree with us collecting, using, storing, and disclosing your personal data in the manner set out in this Policy. We will only collect, store, process, use, communicate and/or disclose such personal data, in accordance with this Policy.

If you are acting as an intermediary or otherwise on behalf of a third party or supply us with information regarding a third party (such as a friend, a colleague, an employee etc.), you undertake that you are an authorised representative or agent of such third party and that you have obtained all necessary consents from such third party to the collection, processing, use and disclosure by us of their personal data. You undertake to make the third party/ies aware of all matters listed in this policy, preferably by distributing a copy of this policy to them or by referring them to our website.

Purposes of Use of Personal Data

We use personal data for the following purposes:

  • to provide and deliver our services, and provide customer service related to our services;

  • to create client profiles and provide clients with access to our services;

  • to respond to the individual’s request or for the purposes for which it was provided to us as stated at the time of the collection (or as is obvious from the context of collection);

  • to maintain contact with clients and other contacts, through newsletters and otherwise;

  • to keep clients and other contacts informed of the services we offer, promotions, industry developments, service offerings, seminars and other events we may organise or take part in which may be of interest to them;

  • for general management, operations, systems and reporting purposes, such as invoicing and account management;

  • to understand clients’ and web visitors’ experience of/with our website and services to improve such experiences and services;

  • for recruitment purposes;

  • facilitate any proposed or confirmed merger, acquisition pr business asset transaction involving any part of our company or affiliated commercial entities, or corporate restructuring processes; and

  • all other purposes related to our business and services we provide.

Disclosure of Personal Data to Third Parties

We do not disclose personal data to third parties except when required by law, when we have your consent or deemed consent, or in cases where we have engaged a third party such as professional advisors (lawyers, auditors, accountants and other consultants), data intermediaries or subcontractors (including our information technology service providers/vendors specifically to assist with our activities. Any such third party whom we engage will be bound contractually to keep all information confidential. Any such third party has no right to use your personal data for their own purposes.

We may disclose personal data to other related/affiliated commercial entities where it is necessary to meet the purpose for which you have submitted the information; or to enable you to be provided with information at a later date which may be of relevance and interest to you based on the nature and purpose of your voluntary requests. We may also transfer all data in our possession to a successor-in-interest to our business or assets.

Access to, Correction of and Withdrawal of Consent for the Use of Personal Data

Access: Upon request, we will provide the individual with access to their personal data or other appropriate information on their personal data in accordance with the requirements of the law. Depending on the complexity of access, we may charge a fee for a request for access in accordance with the requirements of the law. We will respond to your requests for access within 30 days of receipt of your request.

Correction: Upon request, we will correct an error or omission in the individual’s personal data that is in our possession or control in accordance with the requirements of the law. We will respond to your requests for correction within 30 days of receipt of your request.

Withdrawal of Consent: Upon reasonable notice being given by an individual of his withdrawal of any consent given or deemed to have been given in respect of our collection, use or disclosure of his personal data, we will, within a reasonable time (and in any case no longer than 14 days, unless prior agreement has been reached to extend the deadline), process and respond to the withdrawal request. We shall then inform the individual of the likely consequences of withdrawing consent. Upon a successful withdrawal request. we will cease (and cause any of our data intermediaries and agents to cease) collecting, using or disclosing the personal data unless it is required or authorised under applicable laws.

You may choose to unsubscribe from mailing lists, registrations, or elect not to receive further marketing information from us by contacting our Data Protection Officer, or we have contacted you by email, you may use the unsubscribe function in that email to notify us. Please allow 30 days for your request to be processed.

Security and Protection of Personal Data

We have implemented generally accepted standards of administrative, technical and physical security measures to protect the personal data in our possession or under our control and to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks. All our personnel follow a network-wide security policy. Only authorised personnel are provided access to personally identifiable information and these personnel are contractually bound to ensure confidentiality of this information.

Retention of Personal Data

We will cease to retain personal data, as soon as it is reasonable to assume that the purpose for collection of such personal data is no longer being served by such retention, and such retention is no longer necessary for legal or business purposes.

Transfer of Personal Data outside of Malaysia

To facilitate our operations, we may transfer personal data to or access personal data from our related/affiliate commercial entities in territories outside of Malaysia. In any such case of access or transfer, we will ensure that any transfers of personal data to a territory outside of Malaysia will be in accordance with applicable laws.

Privacy on Our Website

Cookies: Cookies may be used on some pages of our website. “Cookies” are small text files placed on your hard drive that assist us in providing a more customised website experience. Cookies are now used as a standard by many websites to improve users’ navigational experience. If you are concerned about cookies, most browsers permit individuals to decline cookies. In most cases, a visitor may refuse a cookie and still fully navigate our website (other aspects of functionality in the site may be impaired, however). After termination of the visit to our site, you can always delete the cookie from your system if you wish.

Links: We may provide a number of links to third party websites. We assume no responsibility for the privacy practices of these third party websites which you are able to access through ours. When a visitor to our website links to these third party websites, our privacy practices no longer apply. We encourage you to review each website’s privacy policy before disclosing any personal data.

How to Contact Us?

Please submit any feedback, queries, requests or complaints to our Data Protection Officer by emailing us at dpo@accountingsuperhero.com or writing in to us at 54A, Jalan Horizon Perdana 1, Horizon Hills, 79100 Iskandar Puteri, Johor. Attention To: The Data Protection Officer.

Modifications

We reserve the right to modify or amend this Policy at any time. We will provide notification of any significant changes to this Policy on our website at least 30 days before the change/modification takes effect.

Effective From 1st June 2023.

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